L-Soft's solutions are being used by companies and organizations in virtually every industry. The following case studies demonstrate how customers are using L-Soft's solutions to reduce international communication expenses, improve customer service and satisfaction, create interactive virtual communities, and decrease the delivery time of large volumes of email.
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FORREX is dedicated to promoting healthy and sustainable ecosystems in British Columbia through research and outreach efforts. The organization's goals are to spread innovative ideas in the area of ecosystem management and to foster partnerships between natural resource users, researchers and those with experiential and indigenous knowledge. L-Soft customer since 2001
Challenge: A means for communication was needed to maintain regular contact between staff, partners and clients. In addition to archiving knowledge for future use, the tool had to provide people with the flexibility to maintain control over the information they received.
Solution: LISTSERV® email list management software.
Benefits: Staff, partners and clients of FORREX now receive more regular communication. They can also customize their participation. They subscribe to topic-based lists containing information most relevant to their area of interest. They may receive this information in individual email messages or periodic digests.
"Sustainable management of natural resources is intimately linked to our ability to share knowledge. With LISTSERV, we are able to link more people to current information that supports learning objectives and decision-making."
Trina Innes Natural Resources Information Specialist FORREX