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Case Studies


L-Soft's solutions are being used by companies and organizations in virtually every industry. The following case studies demonstrate how customers are using L-Soft's solutions to reduce international communication expenses, improve customer service and satisfaction, create interactive virtual communities, and decrease the delivery time of large volumes of email.

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Ashoka

Ashoka is a non-profit organization designed to promote the profession of social entrepreneurship around the world. The network of people working toward Ashoka's goals currently numbers 1,100. These individuals, otherwise referred to as Ashoka Fellows, are from 38 different countries.
L-Soft customer since 1999

Challenge:
Lack of communication not only with Ashoka's 1,100 Fellows but also its large group of friends and supporters.

Solution:
ListPlex® email list hosting service.

Benefits:
Since ListPlex was first implemented, Ashoka has launched several successful mailing lists. Supporters and friends can now stay in constant touch with the organization.

"We are grateful for the L-Soft donation, which has been very helpful in strengthening the community of Ashoka Fellows and engaging Ashoka supporters. We look forward to the coming year, in which we plan to launch a Social Entrepreneurship News Service and several other regionally based Fellow discussion forums."

Stephanie Fischer
Ashoka

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Association of Cancer Online Resources

The Association of Cancer Online Resources (ACOR), a non-profit 501(c)(3) corporation founded in 1996, is an umbrella organization created and run by volunteers. Started with the goal to foster free, timely and accurate information to cancer patients using the power of the Internet, ACOR is providing hosting services to a growing number of specialized Websites created by professional organizations and patients alike. ACOR operates the largest collection of cancer-related mailing lists on the Internet.
L-Soft customer since 1998

Challenge:
ACOR needed a timely and dependable method of connecting cancer patients, family members and the medical community through the association's online presence.

Solution:
ListPlex® email list hosting service.

Benefits:
ACOR has successfully launched 135 mailing lists that deliver more than 1.5 million messages weekly to more than 50,000 subscribers across the globe. LISTSERV® has enabled ACOR to offer free, timely and accurate information to cancer patients and build a bridge between the informed patient community and healthcare professionals.

"It is well known that electronic mailing lists are the most economical and effective means of global communication and information exchange between large numbers of people. Many people are benefiting from these lists, especially subscribers with a focus on rare forms of cancer, as well as those living in communities where resources are scarce."

Gilles Frydman
President
ACOR

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NTBugtraq

The renowned NTBugtraq email list was created to invite the free and open discussion of security exploits and bugs in Microsoft products and third-party products that run on Microsoft operating systems, including Windows NT 4.0, Windows 2000 and Windows XP. The mailing list has become a widely used forum to report reproducible security issues that subscribers personally encounter.
L-Soft customer since 1997

Challenge:
An online communication method was needed to connect security experts so that they could get security exploit or security bug resolutions done faster, better and with less risk to the Windows customer by using each other's knowledge and expertise when diagnosing technical problems.

Solution:
ListPlex® email list hosting.

Benefits:
An email discussion list runs under a virtual domain on L-Soft's servers, saving the list owner time and hardware costs while retaining name recognition and a 30,000+ subscriber list.

"I can safely say that I would never want to use any list management software other than L-Soft."

Russ Cooper
NTBugtraq Editor

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RedR - Engineers for Disaster Relief

RedR – Engineers for Disaster Relief is an international charity that provides relief to disaster victims by selecting, training and providing competent and effective personnel to humanitarian relief agencies worldwide.
L-Soft customer since 2000

Challenge:
A need for a reliable solution that can distribute requests for support to a network of experts operating in specialist groups. Responses needed to be visible to members of each group, and the accumulating wealth of expertise had to be available for others to tap into.

Solution:
ListPlex® email list hosting.

Benefits:
Technical expertise and support given to relief workers, facilitation of internal discussions and sharing of important information.

"The diverse possibilities of L-Soft's list management software have been a great asset to RedR, saving us time and money and helping information flow quickly and reliably to the people that matter to us all around the world."

Sam Platt
Administrative Officer/Web Site & Technical Support Service
RedR

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LISTSERV is a registered trademark licensed to L-Soft international, Inc.
All other trademarks, both marked and not marked, are the property of their respective owners.
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