The ListPlex service requires a signed hosting agreement to initiate the service. The service renews automatically at the end of the annual term set forth by the terms of the agreement. An L-Soft sales representative will make every effort to inform existing ListPlex customers of upcoming renewal dates.
Customers can pay for the service renewal by requesting an invoice, using a credit card or by purchase order. L-Soft is obligated by contract to send an invoice for the renewal if neither of the abovementioned methods of payment is received.
Existing ListPlex customers can choose to cancel their service by providing a cancellation notification in writing 90 days prior to the renewal date.