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LISTSERV
Maintenance Options


What is Covered?

For an annual fee, LISTSERV customers can purchase technical support from L-Soft, which provides speedy, personal assistance from our expert support staff. The maintenance package for the Classic and HPO versions also includes free access to new versions as well as the integrated F-Secure Anti-Virus system (on Windows and Linux), which protects your email lists from harmful computer viruses. In addition, L-Soft offers free technical support discussion forums where users can share information, resources and innovative ideas.

Additional services, including training and consulting and our new 24x7 assistance service, are available upon request. Please contact your sales representative for more information.

When is Coverage Available?

Support for our products and services is available on business days from 9 a.m. to 6 p.m. EST (Eastern Standard Time) except during L-Soft holidays. View a list of L-Soft holidays.

What is Your Response Time?

During normal business hours, we will acknowledge your email inquiry within one hour after receiving it. Our acknowledgment may include the answer to your inquiry, a request for additional information, or a status report regarding the additional time needed for research.

L-Soft Technical Support Address

(Only for L-Soft customers with maintenance. Please include Customer ID number in email message. This will help us provide faster service.)

General support
support@lsoft.com


LISTSERV is a registered trademark licensed to L-Soft international, Inc.
All other trademarks, both marked and not marked, are the property of their respective owners.
See Guidelines for Proper Usage of the LISTSERV Trademark for more details.

Product Information


Product Overview
Features & Benefits
Feature Checklist
Operating Systems
Virus Protection
Product Demo (Flash)
Product Demo (HTML)
PDF Product Sheet

New in LISTSERV 16.0

For Existing Customers

Contact Sales


Getting Started


License Sizes & Pricing
Licensing vs Outsourcing
Technical Requirements
Maintenance Options

Download Evaluation


Resources


About Email Lists
Why Email Lists?
About One-Way Lists
Why One-Way Lists?
About Discussion Lists
Why Discussion Lists?

Manuals
Technical Support
Training
Consulting

Receive Product Update Alerts by Email


Testimonials


Customer Quotes
Customers
Case Studies

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