For an annual fee, LISTSERV customers can purchase technical support from L-Soft, which provides speedy, personal assistance from our expert support staff. The maintenance package for the Classic and HPO versions also includes free access to new versions as well as the integrated F-Secure Anti-Virus system (on Windows and Linux), which protects your email lists from harmful computer viruses. In addition, L-Soft offers free technical support discussion forums where users can share information, resources and innovative ideas.
Additional services, including training and consulting and our new 24x7 assistance service, are available upon request. Please contact your sales representative for more information.
Support for our products and services is available on business days from 9 a.m. to 6 p.m. EST (Eastern Standard Time) except during L-Soft holidays. View a list of L-Soft holidays.
During normal business hours, we will acknowledge your email inquiry within one hour after receiving it. Our acknowledgment may include the answer to your inquiry, a request for additional information, or a status report regarding the additional time needed for research.
(Only for L-Soft customers with maintenance. Please include Customer ID number in email message. This will help us provide faster service.)
LISTSERV is a registered trademark licensed to L-Soft international, Inc.
All other trademarks, both marked and not marked, are the property of their respective owners.
See Guidelines for Proper Usage of the LISTSERV Trademark for more details.