Annual maintenance on perpetual licenses is renewed automatically at the end of the maintenance term set forth by the terms of the required maintenance agreement. An L-Soft sales representative will make every effort to inform existing customers of upcoming renewal dates.
Customers can pay for maintenance renewals by requesting an invoice, using a credit card or by purchase order. L-Soft is obligated by contract to send an invoice for the renewal if neither of the abovementioned methods of payment is received.
Existing maintenance customers can choose to cancel their service by providing a cancellation notice in writing 90 days prior to the renewal date.