L-Soft L-Soft
ProductsDownloadSupportCorporateCustomersNewsContactContact L-Soft
Print Page

Technical Support


L-Soft provides different levels of support adjusted specifically to your needs. Non-technical customers may demand full technical assistance, while a technical veteran may only require help on occasion. Regardless of the required level of support, L-Soft's technical team has an established reputation for providing competent and timely assistance.

L-Soft Technical Support Addresses

(Only for L-Soft customers with maintenance. Please include Customer ID number in email message. This will help us provide faster service.)

Technical support
support@lsoft.com

Support for EASE lists hosted at L-Soft
ease-support@lsoft.com

Support for lists donated by L-Soft
donation-support@lsoft.com


Open Discussion Forums

EmailRules is a discussion community that brings together email marketers and email communicators. EmailRules welcomes anyone who has questions, answers, best practices and advice to share about navigating the changing landscape of opt-in email marketing and email list communication.


Open Technical Support Forums

Customers can also obtain community or peer support via the numerous public technical support forums. Since the below lists are open to the public, you should not disclose your LAK, passwords or other sensitive information on these lists.

EASE Home Support Forum

EASE Home Support Forum
EASE-HOME@home.ease.lsoft.com

Search Archives

LISTSERV List Owners Forum

LISTSERV List Owners Forum
LSTOWN-L@peach.ease.lsoft.com

Search Archives

LISTSERV Site Administrators Forum

LISTSERV Site Administrators Forum
LSTSRV-L@peach.ease.lsoft.com

Search Archives

LISTSERV Lite Support Forum

LISTSERV Lite Support Forum
LISTSERV-LITE@peach.ease.lsoft.com

Search Archives

LISTSERV Evaluation Kit Users Forum

LISTSERV Evaluation Kit Users Forum
LSTSRV-E@peach.ease.lsoft.com

Search Archives

LISTSERV Application Developers Forum

LISTSERV Application Developers Forum
LISTSERV-DEVELOPERS@peach.ease.lsoft.com

Search Archives

NetPals Technical Support Forum

NetPals Technical Support Forum
NSUPPORT@netpals.lsoft.com

Search Archives


Training and Consulting

L-Soft offers comprehensive training and consulting services to improve customers' effective and appropriate use of our products and services. Our customized training services help you achieve your objectives quickly and efficiently by streamlining the learning process and eliminating the frustrating trial and error that often accompanies deployment of enterprise software. Training classes are hands-on courses that are tailored to meet the needs of your individual organization.

Support for our products and services is available on business days from 9 a.m. to 6 p.m. ET (U.S. Eastern Time). For a list of L-Soft holidays, click here.


LISTSERV is a registered trademark licensed to L-Soft international, Inc.
All other trademarks, both marked and not marked, are the property of their respective owners.
See Guidelines for Proper Usage of the LISTSERV Trademark for more details.

Related Links


Resource Center
Technical Support
Renewals
Manuals
FAQs
White Papers
Glossary
Opt-In Laws in USA, EU
LISTSERV Community

L-Soft Newsletter
Tech Tip Archives

Receive Product Update Alerts by Email

LISTSERV CommunityLISTSERV Choice AwardsLISTSERV at Work NewsletterLegalSite Map